Quick Answer
Open the launcher, find any app, right-click it, and choose Pin to shelf. Drag pinned icons left or right to reorder them. Right-click the shelf itself for options like auto-hide, shelf position (bottom, left, or right), and whether it shows on all displays.

Why Customize the Shelf
The shelf is the bar that holds your app shortcuts, the launcher, Quick Settings, and the status area. By default it shows a handful of Google apps, but almost everyone ends up pinning different ones once they settle into daily habits. A well-organized shelf saves the extra step of searching the launcher every time you need a specific app.
How to Customize It
Step 1: Pin an app
Open the launcher (circle icon or Search key), find the app, right-click it, and select “Pin to shelf.” It appears immediately to the left of the status area.
Step 2: Unpin or reorder icons
Right-click any pinned icon and choose “Unpin” to remove it, or click and drag an icon left or right to change its position.
Step 3: Change the shelf’s position
Right-click an empty part of the shelf and choose “Shelf position,” then pick bottom, left, or right depending on your screen orientation and preference.
Step 4: Turn on auto-hide
From that same right-click menu, toggle “Autohide shelf” to reclaim vertical screen space. The shelf reappears when you move the cursor to its edge.
Step 5: Group apps into folders
Drag one pinned app icon on top of another to create a folder on the shelf, useful for grouping apps by project or category instead of spreading them across the whole bar.
Still Stuck?
If pinned apps keep disappearing after a restart, check whether the Chromebook is managed by a school or work account, since some admin policies reset the shelf layout on sign-in. If the shelf itself is missing or frozen, try switching to a different virtual desk and back, which often forces it to redraw. A shelf packed with too many pinned apps can also make an already slow Chromebook feel more cluttered than it needs to be, so it’s worth trimming down to what you actually use daily.
FAQ
Can I pin a website instead of an app?
Yes. Open the site in Chrome, click the three-dot menu, choose “More tools,” then “Create shortcut,” and check “Open as window.” The new shortcut can be pinned to the shelf like any other app.
Why did all my pinned apps disappear after a Powerwash?
A Powerwash resets the Chromebook to factory settings, including shelf layout, so pinned apps need to be set up again from scratch afterward.
Is there a limit to how many apps I can pin?
There’s no hard limit, but the shelf will start scrolling or shrinking icons once it’s full, so grouping into folders keeps things manageable.
