Quick Answer
Go to Settings > Privacy and security > Clear browsing data. Choose a time range, check “Cookies and other site data” and “Cached images and files,” then click Clear data. This signs you out of most sites and removes stored site data without touching bookmarks or passwords.
When You Might Need This
Clear cache and cookies when a site is showing outdated content, a login loop won’t resolve, a page displays broken formatting, or storage feels unusually full from accumulated site data over time.
Fix Steps
Step 1: Open Privacy and security settings
Click the three-dot menu in Chrome, select Settings, then Privacy and security in the left sidebar.
Step 2: Open Clear browsing data
Click “Clear browsing data” to open the dialog with Basic and Advanced tabs.
Step 3: Choose your time range
Select “All time” for a thorough clear, or a shorter range like “Last 7 days” if you only want to clear data from recent browsing.
Step 4: Select the right data types
Check “Cookies and other site data” and “Cached images and files.” Leave “Browsing history,” “Passwords,” and “Autofill data” unchecked unless you specifically want those removed too.
Step 5: Clear and sign back in as needed
Click “Clear data.” You’ll be logged out of most websites, so expect to sign back in to email, social media, and other accounts on your next visit.
Still Not Fixed?
If clearing cache and cookies doesn’t resolve the issue, try a full Chrome settings reset next, which clears more than just site data.
FAQ
Does clearing cache delete my saved passwords?
No, not unless you specifically check “Passwords” in the Clear browsing data dialog, which is unchecked by default.
How often should I clear cache and cookies?
There’s no strict schedule needed; most people only need to do this when troubleshooting a specific site issue or freeing up storage space.
Will this fix “Aw, Snap!” crashes?
It can help if corrupted cached data is the cause. Check our “Aw, Snap!” guide for other causes if crashes continue.
LOG 3 reports